FAQ | The Travel Academy

Frequently Asked Questions

What kind of training and support do you offer to new members?

You are given access to many online courses, live events, respected industry organizations and other training resources (most of which are complimentary, or at a nominal fee paid to others). Remember, this is travel and these are fun, experiential courses and events like seminars on cruise ships or theme dinner trade shows, not dry, boring classroom stuff. The more you learn, the more you earn.

How do I become qualified?

Before you can officially book travel, there is 1.5 hours of mandatory training required. These are simple video courses and once all of them are viewed you will be asked to complete a multiple choice exam.

We do however highly encourage further travel education, and you are given access to many online courses, live events, respected industry organizations and other training resources.

How much can I earn?

This question gets asked a lot and its impossible for us to answer.

The more effort and time you invest in your products and services, the more you can potentially earn.

Essentially, your income potential is unlimited, and it's directly correlated with your level of activity and productivity within your business.

However, please do check our Instagram page for examples @the.travel.academy

Is there a minimum sales quota or target I need to meet to remain active?

There are absolutely no targets or quotas to meet, you can work this as little or as often as you like.

Can I choose the hours I work?

Absolutely, its your business, so you pick your hours around your other commitments.

What are the start-up costs and ongoing expenses involved?

Please see the 'Pricing Model' on the Home screen.

Your enrolment fee is payable by credit or debit card. Your monthly fee is taken by Direct Debit.

Am I in a contract?

You are not in any long term contract, you can cancel at any point by giving 30 days notice in writing and your monthly payments stop.

Would my customer have the same protection with me as they would, say, going in to a high street travel agent?

Absolutely, we only partner with suppliers who have the relevant countries licenses. For example, ABTA, ARC, ATOL, IATA, CLIA. The booking method determines the level of protection a customer has.

How does the 'No Questions asked, money back guarantee' work?

With this unique programme, if you are dissatisfied with the Home-Based Travel Advisor Programme for any reason in your first 30 days after enrolment, simply cancel in writing during that time for a full 100% refund of enrolment fees paid.

What is the profit assurance policy?

The unique Home-Based Advisor Programme is so easy, powerful, and fully supported, that on offer is the only known Profit Guarantee for a home-based business! If you do not earn and/or save more in your first year as a Travel Advisor than it costs you in fees paid the host agency will refund you the difference!

How do I get paid?

Travel commissions are paid 30 - 90 days after the travel / event has completed. The reason for this is because if the holiday is cancelled for any reason and you are paid commission on booking, the supplier has a difficult job trying to recoup this. Commissions are paid in to Hyper Wallet which is a global payout solution, owned by PayPal.

Passive and residual income (see 'Income Types') are paid weekly into another global payout platform called Paylution.

If I have an issue, how do I report this?

It would depend on the issue but there is a Help Desk where you can raise tickets, plus a Live Chat function. There is also customer service email addresses and we are here to support you all the way.